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Home Trust Company

Updated 2026-10-30 · 3,954 reviewed · 238 listed · Scored from 465 Google reviews · How we rank ›

2.4(465) 56 composite score See reviews on Google ✓ Google-verified
Mortgage & Credit Rebuilding SupportBad Credit & Self-Employed Friendly
Home Trust Company
Location
Old Toronto, Toronto
Services
Mortgage & Credit Rebuilding Support, Bad Credit & Self-Employed Friendly
Reviews
465
Ranking
#26 in Mortgage & Credit Rebuilding Support
Best for
people comfortable handling their own phone and online banking issues

Business data from Google Business Profile, checked 2026-10-30. Facts from the business's own website were fetched 2026-10-30.

What recent reviews say

Most recent reviews are very negative, with reviewers reporting long phone waits, unanswered calls, and trouble logging in online. Several describe funding delays on closing day and slow card processing. Only one recent review is positive.

Reviewers say staff are hard to reach and sometimes hard to pin down. Some describe repeating the same details to different agents. One reviewer praised two staff members for timely, caring service on a mortgage file.

Praised for
  • staff handled a file with care
  • timely and efficient service on one recent file
  • reviewer thanks two named staff members
Watch-outs
  • hard to reach customer service by phone
  • slow card processing and mailing
poor-communicationslow-process
Best for: people comfortable handling their own phone and online banking issues
Think twice if: Recent reviews report long phone waits and slow funding on closing day. Plan extra time before any key date.

Where this business shines

  • one reviewer praises timely, efficient mortgage service
  • reviewers name staff who helped with their file
  • lists a wide range of mortgage and banking products

Worth knowing

  • Reviewer praised staff named Dan and Javier for a timely mortgage file
  • Reviewers report a closing-day funding delay that caused a late-closing interest charge
  • Reviewers report a Visa card mailed three weeks late
  • Reviewers report a phone line that went unanswered for over an hour

What reviews say by service

Mortgage & Credit Rebuilding Support
Mixed: one recent praise for timely service, but several recent reports of funding delays and slow phone support.

How it compares

  • Rated 2.4 against a 4.69 average across the 47 mortgage & credit rebuilding support businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

What earned this score?

Scoring Method
Star rating 0
Review volume 100
Review recency 100
Review sentiment 37
Profile completeness 100
Verification 30

Rating breakdown

5
140
4
23
3
6
2
9
1
287

Common questions

Are phone lines answered quickly?
Several recent reviews say calls went unanswered for an hour or more, and some say they reached a computer voice only.
What services does the business list on its website?
Their website lists mortgage purchases, refinances, renewals, reverse mortgages, mortgage insurance, Visa credit cards, GICs, a high interest savings account, and a broker partner program.
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Last updated 2026-10-30