Business data from Google Business Profile, checked 2026-10-30. Facts from the business's own website were fetched 2026-10-30.
Recent reviewers mostly describe prompt replies and clear explanations from brokers such as Justin Turner, Amir Radovic, Phil Edwards and Mat Kerr. Several say the same broker handled renewals and new purchases for them over several years.
Most recent reviews are five-star and talk about calm, organized handling of renewals and refinancing. One older review from a few months back describes paperwork delays and extra fees, and the reviewer later said the issue was resolved.
Only four Google reviews exist, all five-star and all about five years old. Reviewers mention a helpful advisor named Sid and quick, clear answers. Evidence is limited, so treat this profile as a light snapshot.
Most recent reviews are very negative, with reviewers reporting long phone waits, unanswered calls, and trouble logging in online. Several describe funding delays on closing day and slow card processing. Only one recent review is positive. Reviewers say staff are hard to reach and sometimes hard to pin down. Some describe repeating the same details to different agents. One reviewer praised two staff members for timely, caring service on a mortgage file.
Reviewers say staff are patient, answer questions, and explain what to expect. Several name individual staff members. One recent reviewer waited an hour on hold with no callback, and another wanted clearer reasons for document requests.
Last updated 2026-10-30