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LIV Communities

Updated 2026-10-30 · 3,954 reviewed · 238 listed · Scored from 342 Google reviews · How we rank ›

4.2(342) 74 composite score See reviews on Google ✓ Google-verified
Rent-to-Own New Builds & CondosRent-to-Own Home Programs
LIV Communities
Location
Burlington
Services
Rent-to-Own New Builds & Condos, Rent-to-Own Home Programs
Reviews
342
Ranking
#21 in Rent-to-Own New Builds & Condos
Best for
people who want a named contact for after-move-in repairs

Business data from Google Business Profile, checked 2026-10-30.

What recent reviews say

Recent reviewers mostly describe quick replies from customer care staff, including Brad and Bradley Barbosa, who keep owners updated. Several praise fast help with leaks and repairs after move-in. Most recent reviews are positive, with a few sharp one-star reports.

Some owners say repair visits were missed or delayed for months after closing. One recent one-star review calls the service manager inexperienced. Named staff such as Courtney, Alexi, Trevor and Virginia appear often in the praise, so owners should expect a team, not one contact.

Praised for
  • responsive email replies
  • helpful customer care staff
  • quick help with repairs and leaks
  • coordinating trades and scheduling
Watch-outs
  • after-sales repairs delayed, with missed appointments
  • some reviewers call service manager inexperienced
responsivehelpful-with-bad-creditpoor-communicationslow-process
Best for: people who want a named contact for after-move-in repairs
Think twice if: Some recent owners report repair visits that were missed or delayed, so plan for follow-up.

Where this business shines

  • Staff reply to emails quickly
  • Named customer care contacts for repairs
  • Fast response to leaks and urgent repairs
  • Coordinates trades and scheduling

Worth knowing

  • Brad (Bradley Barbosa) mentioned for customer care follow-up
  • Courtney, Matt and Trevor praised for leak repairs
  • Virginia praised for setting up post-PDI appointments
  • A reviewer reports a patio stair install missed three times

What reviews say by service

Rent-to-Own New Builds & Condos
Owners praise quick help after move-in and pre-delivery touch-ups; one recent owner reports missed repair visits.

How it compares

  • Rated 4.2 against a 4.4 average across the 156 rent-to-own new builds & condos businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

What earned this score?

Scoring Method
Star rating 48
Review volume 100
Review recency 100
Review sentiment 55
Profile completeness 100
Verification 30

Rating breakdown

5
256
4
14
3
5
2
10
1
57

Common questions

Is LIV Communities open on weekends?
Its Google listing shows opening hours on all seven days of the week.
Do reviewers say repairs get handled quickly?
Several reviewers praise fast responses to leaks and repairs, though one recent owner reports repeated missed visits.

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Reviewers describe friendly, professional staff who respond quickly to repair requests. Many praise the mature trees, clean grounds, and quiet setting. Named staff, including Ryan, Adam, and Kandice, come up often. One recent review says maintenance requests still need work.

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John Kim Real Estate

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Last updated 2026-10-30